residential plan

The Everyday Residential Emergency Contact Registration gives you the opportunity to store vital information about your home on the official Alertus emergency contact database, accessible by Police, Fire and Ambulance services, via Alertus, 24 hrs a day – 7 days a week.

This information is crucial for the Police and other emergency services to react quickly should an incident occur at your property be it an emergency, fire, burglary or vandalism. This information can help save valuable time, expense and even lives.

The Benefits – As an everyday residential registrant you will be able to:

  • Register via all methods; internet, post and phone (0800 201-201).
  • Manage your registration online at the official Alertus website of
Store additional contact information on your registration:
  • Multiple emergency contact names
  • Home phone numbers
  • Evening phone numbers
  • Mobile phone numbers
Access to your own Asset Register to store identifying information on:
  • Electrical items such as Computers, TVs etc
  • Jewellery
  • Valuables High value goods
  • Serial numbers and identification marks
  • Any other items you consider important
Access to your own Hazard Register to store identifying information on:
  • Flammable or hazardous goods held on site –
  • Toxic items or features on site
  • Dangerous Pets at the property
Access to your own Digital Vault to store confidential information on:
  • Important documents
  • Sentimental items
  • High value goods
Store valuable additional emergency information including:
  • Your doctors name and contact details
  • Your preferred plumbers contact details
  • Your preferred builders contact details
  • Your preferred glaziers contact details
Store additional security information that will advise the Police, Fire or Ambulance the presence of:
  • A security alarm (not the access code);
  • A monitored alarm;
  • The name of the alarm company;
Receive renewal notices. This will act as an important reminder for you to keep your details up to date.
  • Access to a full range of security related information and advice from the official website at
  • Be the first to know about future added value benefits.
  • Have greater peace of mind and a safer home.

Are my property details and other information secure?

Yes. This system is robust and secure using the most up to date IT security and adhering to best practice within industry standards. Alertus acknowledges the trust customers place with our business and as such we ensure that your information will only be used for the purposes described and we will not pass your information to any third party or government department unless you give us permission to do so. Please read our privacy policy.

How long will the database retain my emergency contact information?

The emergency contact service is a yearly service. At the end of the first year, Alertus will contact you to renew your membership.

If burglary, vandalism, fire or flooding happens while you're away, will anyone alert you?


Sign up today for only $49 per year.



As with any service orientated company, the quality and experience Alertus provides, and ultimately the satisfaction of our clients, is dependent upon our people.

Please feel free to contact us by one of the following methods for an obligation free chat and make your property safer with Alertus!


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