What is the Alertus asset register?

The Alertus asset register is a section within your Alertus profile that allows you to store details about your assets and other important information. It comes “free” when you register your properties emergency contact details with Alertus. Go to the Premises page of your Alertus profile and scroll down to relevant register and select the ‘add’ button.

Why should I record my assets somewhere?

When your home or business is the subject of a burglary, theft or natural disaster, valuable possessions are often the items stolen, damaged or lost. Insurance companies need proof of purchase on some occasions before claims can be paid out.

The New Zealand Police regularly locate property and valubles that have been either stolen or dishonestly obtained, or even lost. Police need to identify whom the property belongs to or whom it was stolen from.

On most occasions the owner has already had the item replaced through insurance cover, but the Police need to prove that the item they have recovered, was the subject of a crime and ultimately, this will result in the offender receiving the appropriate conviction through the courts. Although the original owner (you) has received a replacement item through your insurance cover, your insurance company is now the rightful owner of the recovered property.

Regularly property which has been dishonestly obtained has to be returned to offenders or disposed of through public government auctions because Police are unable to establish the link between the property and the original owner.

“Police often had to return suspected stolen property to alleged offenders because police could not prove it wasn’t theirs, or to sell stolen goods at auction because police could prove it was stolen but not who owned it”

Excerpt from Dominion Post article.
Assistant Commissioner Allan Boreham, 28th January 2011

Proceeds from the property sold through government auctions winds up in the government consolidated funds rather that the insurance companies who have paid out on the replacement items. Millions of dollars are lost in this way every year and this could result in increased insurance premiums for us all.

To increase the chance of having your property returned to you, or the items being returned to your insurance company, owners should record all assets in their Alertus profile along with any identifying features of the item which will allow Police to find a match.

This should include, but not limited to:

  • Make/Brand
  • Model
  • Serial number
  • Description of unique marks/features
  • Purchased from
  • Purchase date
  • Purchase price

What types of information could I record in the asset register

TVs, computers, audio equipment, cellphones, engraved jewellery etc etc. Information such as passport numbers, drivers license and other important documents etc can be stored under the Digital Vault classification.

How does the Asset Register work?

You simply record the details of your assets within your Alertus profile, classify them as “General” and then these details are safely stored should the need arise in the future. NOTE: Through the storage of your asset information on the Alertus system the NZ Police, via Alertus, are able to search items at any time. This allows the Police to be proactive rather than reactive. For example you may have a laptop computer left in your vehicle and your vehicle is broken into and the laptop stolen. Police may have cause to talk to the offender soon after and see the laptop computer in his possession.
  1. Police complete a serial number check through the Alertus Call Centre on the Alertus system and identify you as the laptop’s owner.
  2. Through the same Alertus system Police have your up-to-date contact information including mobile phone numbers etc and are able to contact you and advise of the laptop recovery even before you are aware it has been stolen!!
What better ‘Peace of Mind’ could there be!!!

Who can access my Asset Register information?

Asset register information is only available to Police and Emergency services via the Alertus Call Centre. Information stored under the Digital Vault area in your profile is only viewable and searchable by you.

What are the options available to me to record my information?

You can choose to record your asset information in either the Asset Register, Hazard Register or Digital Vault.

  • When Asset Register is selected, all of this information is placed in your Asset Register.
  • When Hazard Register is selected, all of this information is placed in your Hazard Register.
  • When Digital Vault is selected, all of this information is placed in the Digital Vault.

How do I record my asset information in the Asset Register?

Easy. When entering your asset information into your profile under the “premise” page, simply click on the Asset Register section.

Who can view my asset information I recorded within my Asset Register?

Only you the customer and Alertus.

Where is the Alertus asset register located?

The asset register fields are located under the section “Other Information” within an Alertus customers online profile on the premises page.

When can I register my asset information?

When an Alertus customer registers their property with Alertus, they automatically receive the ability within their online profile, to record all details of their assets.This is done within the section called “Other Information” within your profile on the premises page.

Is there a limit to the number of assets I can register?

There is no limit. Every Alertus customer can record the description, serial number and comments about any asset(s) they own, and as many as they wish.

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